Customer Service Specialist

WHAT YOU WILL DO

• Managing customer orders for the assigned export region, including order entry, production and stock follow-up, export processes, and shipment execution,
• Coordinating shipments to ensure on-time delivery and minimizing warehouse waiting time,
• Preparing export invoices accurately and sharing shipment-related information with relevant internal stakeholders,
• Communicating product information, pricing updates, and shipment details to customers,
• Recording and invoicing export-related costs, including customs clearance and sample shipments.

OUR PERFECT CANDIDATE

• Bachelor’s degree,
• Minimum 2-3 years of relevant work experience in customer service field,
• Strong command of MS Office applications (especially advanced MS Excel skills),
• Experience as a Sap Key User is preferred,
• Good level of written and spoken English,
• High attention to detail and strong follow-up skills,
• Strong communication, organization, and analytical thinking abilities,
• Ability to make fast and accurate decisions in a dynamic environment.

WE OFFER

At Perfetti Van Melle, we have a core value of Care for Our People, and we are proud to offer benefit programs that support our team members’ goals and well-being. Join the Sweet Life by applying today!

Contract Type: 1-year fixed-term contract