NA Quality Manager

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Date: Oct 9, 2025

Location: Erlanger, KY, US, 41018

Company: Perfetti Van Melle

OVERVIEW

Perfetti Van Melle (makers of Mentos, Airheads, Dentyne, Trident and Bubblicious!) is one of the world's largest manufacturers and distributors of confectionery and chewing gum with global brands that are being enjoyed in more than 150 countries worldwide. We’re currently seeking a passionate and enthusiastic Quality Manager, NA to join our growing team. 

WHAT YOU WILL DO

The Quality Manager North America will ensure the implementation of the compliance policy defined at group level (RM’s, PM’s, FG’s), and also of the processes, and control and quality assurance procedures. This role will ensure the maintenance of the quality systems and certification in accordance with the inputs of Group, and defines the operating plans for maintenance, and contributes to defining quality KPIs and ensures continual monitoring, activates (internally and externally) the all the initiatives aimed at resolving any issues and/or improving the quality and food safety standards. This role ensures the definition and implementation of the Local Quality System, in accordance with the policy and guidelines of the Group and OC. Ensures functional coordination of the other OCs at a local level. Additional responsibilities include:

  • Policy and plan development – Following the strategic guidelines, defines, with regards to the perimeter and area of competence, the policies and plans that have to guide the behavior and actions of the people, and the rules system that guarantees the right forecasted performance of the organization. Assures the implementation, awareness and respect of the policies defined cross and/or within the perimeter and the areas of competence.
  • Change and innovation management – Identifies and promotes to leadership innovative actions to be taken internally and externally. Supports leadership in the identification of emerging trends and best practices. Facilitates, stimulates, and promotes an environment that encourages the development of actions of changes at all organization levels, directly involving human resources and removing obstacles.
  • Financial balance - Assures, within the perimeter and areas of competence, an integrated and balanced vision of all the economic and financial dimensions managed and the impacts of the actions conducted on the main economic-financial indicators within the Group, even if not under its direct responsibility and/or competence. Regularly reviews the defined plans in order to optimize the efficiency and effectiveness of the processes and of the areas of competence, also in an economic-financial prospective. Assures that all decisions, within the perimeter and areas of competence, are taken by reconciling the short-term instances with the long-term risks and instances.
  • Team coaching and organizational development – Cooperates with leadership to develop and grow the organization, assuring the development of technical skills and managerial competences and keeping a look on the whole business and value generation organization model. Acts as a role model in the promotion and development of inclusive leadership at all organizational levels. Addresses, through coaching and mentoring activities, the team behaviors and actions in order to assure a full Group’s values and style internalization and the whole achievement of the performance results. Cooperates with leadership to define, promote, and realize actions for the organizational development.
  • Partnership development – Develops, manages, and maintains a relationship system with internal/external parties in order to support successful partnerships and cooperates, although with different objectives, with internal/external institutions, in order to achieve results of common interests.

WHAT WE NEED FROM YOU

  • A minimum of a Bachelor’s Degree (required, STEM preferred)
  • 5-7 years experience (preferably in a food manufacturing facility)
  • Technical, Cross-functional, etc.):
  • Food Safety/Food Defense
  • Experience with FDA
  • Understanding of FSSC22000, ISO9001 requirements
  • Auditor certification (or ability to obtain certification)
  • Working knowledge of problem-solving tools such as why/why, fishbone, root cause analysis

WHAT WE OFFER

At Perfetti Van Melle, we are committed to fostering a welcoming workplace, where all individuals, regardless of background or identity, are valued, respected, and empowered to contribute their unique perspectives to the sweet success of our candy-loving community. Additionally, we have a core value of Care For Our People and we are proud to offer benefit programs that support our team members' goals and well-being including:
•    PTO package including vacation, sick, personal, and pay it forward time off  
•    13 paid holidays  
•    401k with Company Match up to 8%, ranking in the top 1% of the country  
•    Annual Bonus potential and merit-based increases
•    Comprehensive Health Insurance
•    Annual Well-Being subsidy
•    Maternity & Paternity leave options   
•    Sam's Club or Costco annual membership reimbursement  
•    Tuition-Free College Program 
•    Modest monthly candy allotment (Airheads, Airheads Xtremes, and Mentos) 
 
Join a 2024 NKY Best Workplace by applying today! 
 
Perfetti Van Melle, USA is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other applicable statutorily protected group status under local, state, or federal law.


Nearest Major Market: Cincinnati

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