HR Services And Rewards Manager

JOB DESCRIPTION

1. Total Reward Strategy & Advisory:

o Partner with the HR Director to translate and implement global reward frameworks locally, ensuring alignment with business needs and local market practices.

o Provide local insights, market data, and regulatory inputs to Global Reward teams to support the design and refinement of compensation strategies.

o Align pay and performance outcomes to reinforce a culture of meritocracy and high performance.

o Lead and manage annual salary review, incentive, and bonus cycles, ensuring accuracy, fairness, and timely execution.

o Conduct market benchmarking in collaboration with Global Reward team, run job evaluation, and role leveling to support internal equity and external competitiveness.

o Administer compensation and benefits programs including base pay, short-term and long-term incentives, retention schemes, sales incentive plans, and employee benefits (health insurance, allowances, vehicles, perquisites).

o Monitor reward trends, labor law changes, and market intelligence to ensure ongoing compliance and competitiveness.

o Regularly review and recommend enhancements to reward and recognition programs to support employee engagement.

o Analyze external market data and internal workforce data to support salary budgeting, forecasting, and pay structure management.

2. HR Services & Operations

o Oversee end-to-end HR services operations, including payroll, employee administration, HRIS, and compliance with labor, tax, and social insurance regulations.

o Drive continuous improvement in HR service delivery through process simplification, automation, and HRIS optimization.

3. Leadership & Team Management

o Lead, coach, and develop the C&B and HR Services team to deliver high-quality, compliant, and cost-effective outcomes.

4. Compliance & Governance

o Act as HR Compliance Champion, staying up to date with labor laws and regulations related to payroll, tax, and benefits.

o Lead HR internal and external audits, driving action plans to close gaps.

o Develop, review and implement internal employee regulations, HR policies, procedures to ensure all HR policies are updated, relevant, and effectively communicated to employees.

5. Stakeholder & Vendor Management

o Manage relationships with external consultants and vendors (payroll providers, insurance carriers, benefit providers, tax advisors) to ensure service quality and cost efficiency.

o Advise managers on reward policies and practices, enabling effective performance management and recognition.

o Provide clear guidance to employees on payroll, benefits, and reward-related policies, promoting transparency and trust.

6. Analytics & Insights

o Leverage HR data and analytics to generate insights on reward effectiveness, workforce trends, and people cost.

o Prepare dashboards and reports to support leadership decision-making.

7. Transformation & Change Management

o Lead HR transformation and change management initiatives to enhance organizational agility and employee experience.

o Drive communication strategies to ensure employees understand and value compensation, benefits, and HR services.

JOB REQUIREMENTS

- University graduate in Accounting-Finance or any related course in HR, Business Management

- Having experience in compensation and benefits, building up policy for manufacturing units (preferred) with high scale (>1000 employees).

- English and Vietnamese proficiency.

- Integrity, proactive and ability to multi-task.

- Work well with number, accurate, committed

- Strong interpersonal skills.

- At least 8-10 years’ experience in C&B / HR Management, preferably in FMCG companies

- Knowledge of HR employment legislation and experience with various HR technology